FAQ

Will you come by my work or home?

Absolutely! Your convenience is our priority. We find that customers really appreciate that we travel to them. If you prefer your work location, it's important that you are comfortable with us working on site at the property and sharing that we only use bio-degradable detergents in our detailing process.

How long does the process take?

Our detailing can take anywhere from 2 hours to 6 hours depending on the service that you prefer. We make it convenient for you by coming to your home or business to maximize your time. We are thorough with each customers request. If you have a specific window of time you would like us to work within, we can discuss that upfront and select the package that makes you happy.

Do you provide services year-round?

We provide services almost the entire year with the exception of days that fall under 40 degrees. Most of the detailing is taken care of outdoors but if you would like for us to consider working under a covered structure or garage we are happy to!

How often do you recommend your detailing services?

My recommedation is that clients enjoy an interior detailing services 2 times a year and an exterior service 4 times a year. We look forward to you returning as a regular client and can discuss discounted rates.

Do you require payment up-front?

We appreciate payment prior to work being performed or immediately thereafter. We accept cash, check, and all major credit cards on-site. Our credit card processing uses encrypted technology ensuring our customers personal information is not at stake. 

Do you offer discounts for repeat clients?

Yes! We love referrals! When you refer customers to us, you will get a discount off your next detail. We offer up to 5 referral discounts. For example, if you refer three clients to us, (worth 5% off each) we would discount 15% off your next service.

Do you use any products that smell or special scents?

One of our specialties is using an advanced steaming system for your vehicles interior where little product is used. This system relies on steam and technology. However, we do have scented products available that you may choose that are used at the end of the cleaning. 

Do we need to remove carseats before the process?

We are happy to remove a carseat for you however we ask that you secure them back into the car (due to liability reasons) after detailing is complete. Many times, one of the areas that really appreciates a detailing is under a carseat. (As a father, owner Randy Redman completely understands!) 

Where do you travel to service?

As a mobile auto detailing service, we come to you! We are based in Greencastle, PA and serve the Tri-State area, including Chambersburg, PA; Hagerstown, MD; Martinsburg, WV; Winchester, VA; Mechanicsburg, PA; and Gettysburg, PA.  

© 2017 by Redman's Elite Detailing

Licensed & Insured

Mobile Auto Detailer in Greencastle, PA